Comprehensive Privacy Notice

Dental Zihuatanejo, located at Avenida La Parota No. 10, Colonia El Hujal, C.P. 40880, Zihuatanejo, Guerrero, Mexico, is responsible for processing your personal data in accordance with the current Mexican Federal Law on the Protection of Personal Data Held by Private Parties and its applicable regulations.

Personal data we collect

For the purposes described in this notice we may collect: name, phone number, email address, date of birth and home address. To provide dental care we also collect sensitive personal data related to your health (clinical history, medical background, allergies, X-rays and clinical photographs), which will be handled under strict security and confidentiality measures and only with your express consent.

For job applications, we collect the data contained in your résumé.

Purposes of processing

Primary purposes (necessary for the service):

  • Scheduling appointments and following up on them
  • Creating your clinical record and providing dental care
  • Issuing estimates, charges and tax receipts
  • Contacting you to follow up on your treatment
  • Evaluating job applications

Secondary purposes (you may refuse them):

  • Sending you check-up reminders, promotions and oral health information
  • Conducting satisfaction surveys

If you do not want your data used for the secondary purposes, you may say so by writing to dentalzihuatanejo20@hotmail.com.

Transfers

Your data will not be transferred to third parties without your consent, except for the exceptions set forth by law (for example, requests from a competent authority) or when necessary for your care (for example, dental laboratories that make your prosthetics).

ARCO rights and withdrawal of consent

You have the right to Access, Rectify, Cancel or Object to the processing of your data, as well as to withdraw your consent. To exercise these rights, send your request to dentalzihuatanejo20@hotmail.com stating your name, a means of reply, an official ID and a description of your request. We will respond within the time limits established by law.

The retention of clinical records is also governed by applicable health regulations.

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Changes to this privacy notice

Any changes to this notice will be published on this page.